TY - BOOK AU - Smith,Kelvin TI - Public sector management: a practical guide SN - 978-0-7546-4987-8 PY - 2007/// CY - Aldershot PB - Ashgate KW - Public records KW - Handbooks, manuals, etc KW - Records KW - Management KW - DDC full KW - 352.387 KW - 22 N1 - The records management function -- Compliance and regulation -- Record creation and classification -- Records maintenance -- Records appraisal -- Archiving -- Access to records -- Roles and responsibilities -- Training and development -- The future : developing an integrated programme ER -